How modern IVR keeps customers happy and engaged
Picture this: You’re calling a company to check your account balance or get product information.
Customer engagement
Appointment setting: How to win more sales calls
Appointment setting means scheduling meetings with potential buyers. It’s essential for kick-starting the sales process. 📅 Check out this guide to...
What is good customer service? How to measure and achieve it
What does good customer service really mean today? 🤔 Are you worried that your customer service isn't keeping up with current expectations? You're...