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When a VIP customer calls, the last thing you want is to make them repeat their account information every time. 🙄 But in many call centres, that’s exactly what happens. This problem is caused because your phone system and customer database aren’t...
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Picture this: You’re calling a company to check your account balance or get product information.
Ring ring! ☎️ Your future's calling, and it sounds a lot like happy customers.
Are you looking to choose the best VoIP phone system for your business but don't know where to start?
Curious about VoIP? 🤔 You've come to the right place!
Customer service. Those two words are the heartbeat of your business. 💜 It's where all customer questions, complaints, and compliments are handled....
Is your business phone system struggling to meet your needs? Limited features and inefficient call handling can make daily operations a hassle. Plus,...
Feeling overwhelmed by juggling emails, chats, and calls like a circus performer? 🎪😫 Your customers might feel the same! Traditional customer...
Spoiler alert: Contact centres are the future of customer service! ⭐ But what exactly are they and why do you need one? If you continue to rely...
Appointment setting means scheduling meetings with potential buyers. It’s essential for kick-starting the sales process. 📅 Check out this guide to...
