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What does good customer service really mean today? 🤔 Are you worried that your customer service isn't keeping up with current expectations? You're not alone—this is a common challenge for many businesses today.
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Ready for a fun fact? 42% of people would rather scrub a toilet than call customer service. 🙈
When it comes to completing tasks, sometimes we can use a little help. No agent should have to waste time by manually dialing numbers–only to hang up...
Are you looking to upgrade or switch your business phone system? 📝 This phone system features checklist will help you collect and analyse your...
Ever wondered how Enreach uses AI to make customer interactions better, faster, and more personalised?
As businesses dive into using AI for customer service, they're facing two significant challenges.
AI is bringing new waves of customer service innovation.
Your customer calls are a gold mine of insights that you can use to drive business growth. These calls can tell you a lot about customer...
A group of six from the Enreach Customer Support team recently spent a week working from a villa in Málaga. Fiona Kemp – Project Manager at Enreach...
2024 is here, bringing a wave of fresh sales trends that are essential for anyone in business to note. Staying ahead of these trends is not just...
