Skip to the main content.

take-coontrol-of-your-meetings-2

Your essential toolkit for smarter, data-driven customer communication.

Explore Enreach's integrated AI-driven features now!

NAV-Ai-for-customer-service

explore

Resources to level up your business communication, CX and customer service skills. Download guides and watch webinars.

news

Explore our latest articles, partners and AI-driven features.

Download our updated guide now!

CustomerService_Guide_Cover-1

Download our survey

What consumers expect from customer service

WhatConsumersExpect

 

We conducted a panel survey on the state of customer service in the Nordic countries. The survey examined the thoughts and preferences of Finnish, Swedish and Danish consumers on customer service in companies and organisations.

Nordic consumers’ expectations regarding customer service are quite similar, but the survey also reveals interesting differences between countries. However, overall, the graphs and numbers run pretty much along the same lines.

Download survey and dive into the results and our conclusions. 



Download survey by submitting your email